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That sort of participation compels top management to take an interest in the matter and look with an impersonal view at the higher levels of the management group. And, as it percolates down to succeedingly lower levels, those lower levels- reflect downward just exactly the image that they have caught from above. :I cannot over-emphasize the compelling need for this participation by top management. It gives to all the participants a more sharply focused picture of the strengths and weaknesses of the organization, and it enables management to do an increasingly more effective job of administration and supervision. In an effort to define the term "management," an AMA seminar arrived at the following definition: "Management is the development of people and not the direction of things." Surely, when the top level of a management is characterized by a sincere belief in the importance of the growth of its people, that management will always have successors available. (en) |