Mention408888
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so:text | Marketing, and the whole firm, should devote extraordinary endeavour towards delighting, keeping for ever and expanding the sales to the 20 per cent of customers who provide 80 per cent. (en) |
so:isPartOf | https://en.wikiquote.org/wiki/Richard_Koch |
so:description | The 80/20 principle: the secret of achieving more with less (1999) (en) |
qkg:hasContext | qkg:Context201196 |
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qkg:Quotation386894 | qkg:hasMention |
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