Mention607243

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so:text Despite a decade or more of restructuring and downsizing, many U.S. companies are still unprepared to operate in the 1990s. In a time of rapidly changing technologies and ever-shorter product life cycles, product development often proceeds at a glacial pace. In an age of the customer, order fulfillment has high error rates and customer inquiries go unanswered for weeks. In a period when asset utilization is critical, inventory levels exceed many months of demand. (en)
so:isPartOf https://en.wikiquote.org/wiki/Michael_Hammer
so:description Reengineering work: don't automate, obliterate," 1990 (en)
qkg:hasContext qkg:Context298948
qkg:hasContext qkg:Context298947
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