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We show that it is natural to introduce the concept of black-hole entropy as the measure of information about a black-hole interior which is inaccessible to an exterior observer. Considerations of simplicity and consistency, and dimensional arguments indicate that the black-hole entropy is equal to the ratio of the black-hole area to the square of the Planck length times a dimensionless constant of order unity. A different approach making use of the specific properties of Kerr black holes and of concepts from information theory leads to the same conclusion, and suggests a definite value for the constant. (en) |