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This study examines two alternative views—universal and contingency—of the human resources -performance relationship in manufacturing settings. Results from a survey of 97 plants primarily support a contingency approach to human resource management . An HR system focused on human capital enhancement was directly related to multiple dimensions of operational performance , but subsequent analysis revealed that this main effect was predominately the result of linking human-capital-enhancing HR systems with a quality manufacturing strategy. Other manufacturing strategies also moderated the HR-performance relationship. (en) |
