Mention954548
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so:text | Quality management is ... an approach to management made up of a set of mutually reinforcing principles, each of which is supported by a set of practices and techniques. (en) |
so:isPartOf | https://en.wikiquote.org/wiki/James_W._Dean_Jr. |
so:description | Management theory and total quality," 1994 (en) |
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qkg:Quotation904094 | qkg:hasMention |
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